Tailored Care Plans
We work closely with you and your family to understand your needs, preferences, and goals. Using this insight, we create a care plan that reflects your unique circumstances, ensuring you receive the right mix of services to enhance your quality of life.
Clear Communication
We act as your advocate, simplifying the complexities of aged care services. By coordinating with providers, managing schedules, and keeping you informed every step of the way, we ensure your care is stress-free and reliable.
Proactive Support
Our Case Managers and Care Coordinators don’t just respond to your needs—they anticipate them. Through regular check-ins and reviews, we ensure your care plan evolves alongside you, adapting to changes in your health or lifestyle.
A Focus on Independence
While we’re here to support you, our ultimate goal is to empower you. Our approach prioritizes your independence, helping you stay in control of your care and live life on your terms.


How We Help
At Choice Community Health, we view Case Management and Care Coordination as the heart of effective aged care. Our approach is deeply personalised, ensuring that every client receives the attention and support they deserve.
Case Management and Care Coordination are essential components of Home Care Packages, ensuring that every client receives seamless, person-centered care tailored to their unique needs and goals. These services are designed to simplify the aged care journey and provide consistent support throughout the process.
Our Case Management and Care Coordination services cover a wide range of responsibilities, including:
-
Care Plan Development: Creating a personalised care plan that reflects the client’s individual needs, goals, and preferences.
-
Regular Plan Reviews: Ensuring that the care plan evolves to match changes in health, circumstances, or personal goals.
-
Service Coordination: Organising and scheduling services to ensure they are delivered smoothly and consistently.
-
Advocacy: Acting as the client’s voice to ensure they receive the highest quality care and support from providers.
-
Family Support: Keeping family members informed and involved, providing peace of mind and clear communication.
-
Guidance and Advice: Helping clients and their families navigate the complexities of aged care and make informed decisions about their services.

Case Management
Your Needs, Your Choice
Navigating multiple appointments, services, and care needs can be overwhelming. Our Case Management services simplify the process with expert guidance and coordination, ensuring you get the support you need, when you need it