Case Management

Your Needs, Your Choice

Navigating multiple appointments, services, and care needs can be overwhelming. Our Case Management services simplify the process with expert guidance and coordination, ensuring you get the support you need, when you need it.

How We Help

At Choice Community Health, we view Case Management and Care Coordination as the heart of effective aged care. Our approach is deeply personalised, ensuring that every client receives the attention and support they deserve.

Case Manager and client discussing care plan

Case Management and Care Coordination are essential components of Home Care Packages, ensuring that every client receives seamless, person-centered care tailored to their unique needs and goals. These services are designed to simplify the aged care journey and provide consistent support throughout the process.

Our Case Management and Care Coordination services cover a wide range of responsibilities, including:

Care Plan Development: Creating a personalised care plan that reflects the client's individual needs, goals, and preferences.
Regular Plan Reviews: Ensuring that the care plan evolves to match changes in health, circumstances, or personal goals.
Service Coordination: Organising and scheduling services to ensure they are delivered smoothly and consistently.
Advocacy: Acting as the client's voice to ensure they receive the highest quality care and support from providers.
Family Support: Keeping family members informed and involved, providing peace of mind and clear communication.
Guidance and Advice: Helping clients and their families navigate the complexities of aged care and make informed decisions about their services.

Read
Jeremy's Story

"Your personal carers brightened my days after my wife's passing. The friendly office team and my Case Manager were truly supportive."

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“They all are lovely, very kind, friendly, professional, caring staff. Highly recommended.”

Nirasha

“Choice workers go more than the extra mile... attention to detail others overlook.”

Lesya D

“Support offered has been over and above expectations. Special thanks to Paul and Liz.”

Lotte D

“Incredible achievements in independence and relationships. Beyond our hopes.”

Tracey R

“Consistent, kind support workers making a huge difference to quality of life.”

Deidre G

“Professional, excellence. People before the dollar sign. Service second to none.”

Elizabeth M

Tailored Care Plans

We work closely with you and your family to understand your needs, preferences, and goals. Using this insight, we create a care plan that reflects your unique circumstances, ensuring you receive the right mix of services to enhance your quality of life.

Clear Communication

We act as your advocate, simplifying the complexities of aged care services. By coordinating with providers, managing schedules, and keeping you informed every step of the way, we ensure your care is stress-free and reliable.

Proactive Support

Our Case Managers and Care Coordinators don't just respond to your needs—they anticipate them. Through regular check-ins and reviews, we ensure your care plan evolves alongside you, adapting to changes in your health or lifestyle.

A Focus on Independence

While we're here to support you, our ultimate goal is to empower you. Our approach prioritises your independence, helping you stay in control of your care and live life on your terms.

Get
Started

Let us take the stress out of managing your care. Contact us today to learn more about our Case Management services and how we can help you achieve your goals with confidence and ease.

Next Steps